Refunds

We do not offer for sale any physical products. All of our services delivered via electronic media, either as a downloadable electronic document, or via a recording of a video or other recorded reading done with you. We do not offer refunds on these products.

Cancellations

We understand that sometimes there are extenuation circumstances and “life happens” where you may not be able to keep a scheduled appointment. In general, we are happy to accommodate you in rescheduling your reading for another day or time with sufficient notice. Please contact us at least 12 hours before your appointment date, preferably as soon as possible when you know you will be unable to keep your appointment. We charge a US $5.00 cancellation fee for appointments that are unkept without advance notice.